Hideaway
Hideaway is an award-winning jazz venue. Whilst I was there it was very lean, so although my job title was 'visual designer & communications manager' my day-to-day covered quite a number of widely varied jobs:
- Visual design for printed and digital media. Deliverables include promotional banners used on the website, email newsletters, social media assets and printed adverts for local magazines.
- Management of all digital platforms and marketing, including content creation.
- Management of staff such as rota scheduling, agenda setting and chairing meetings, making sure 'well managed' processes are fulfilled.
- Customer services/front of house. From taking bookings to resolving issues, all via email, phone and in person. The office doubles as the reception of the jazz venue so the moment a customer walks in they are my #1 priority.
- Artist liaison for all the music acts, including handovers between venues, music agents and most importantly the artists themselves. I make sure they have everything they need to perform at their best on the night, so they have as good a time as our customers do.
I was used to switching between these roles constantly throughout the day; one minute having a chat with a fellow jazz lover who's passing by, then creating original artwork next.
